Originally Posted by JohnAx
I've never used LAN but from reading the mail here it sounds like it's impossible to get them to follow xONEx rules, and they're unpleasant people to boot. Did I get the wrong impression?
They can be sticklers with handwritten tickets, particularly with regard to taxes, but, even if they do ask for more taxes, it is only a few bucks and not worth getting upset over. Once you enter the a/c, LAN's service is outstanding, offering, in my opinion, the finest F meal service in Oneworld.