Originally Posted by lvfs
IFor short flights, say under 60 or 75 minutes, offer complimentary bottled water upon request in lieu of the normal service. That way, the airline isn't really ending service, but streamlining it "due to the short duration of the flight, we will have complimentary bottled water instead of normal service".
On Southwest this simply would not wash. We have been offering full beverage service on flights barely blocked at 30 minutes(AUS-HOU, BWI-ORF) for decades now. This is something that I personally take pride in...being able to provide a full service on
every flight.