It has been a few years since I stayed at that property but felt generally underwhelmed by the experience. It was September so the crowd was a little thinner than peak summer travel but the place felt like a ghost town....not enough staff or services. I thought I was the only person there at times and I am not a fan of extension cords snaking all through the lobby for days at a time. It was almost as if I was in the way. I am glad I had the Falls experience but I prefer a day trip to Canada when I am visiting Western NY.