Originally Posted by DCA Blondie
I'm still curious...define "more," please. As I understand it, so far, your definition of filth is a newspaper in your seatback pocket, or a soda cup in your seatback pocket, or a crushed pretzel on the carpet.
If it's a good newspaper I might not mind. Soda cups, pretzels, used Kleenex, and chewing gum are examples of trash I've found aboard AA's planes very routinely.
My planes are generally on the ground for 30 minutes. In that thirty minutes, I have to deplane 50 people, straighten up the plane, and board 50 more, do a weight and balance count and compliance stuff. We are generally up against the clock for every flight. I'm not sure what "more" one would want done without delaying your departure.
Southwest does it in 25 (or sometimes less). What's their secret? Why are they beating AA in cabin cleanliness (not to mention several other categories, like profits)? My theory is upthread.
Every time I deplane a Southwest flight (if I'm seated back a few rows) the FAs are already going through the first few rows, rubber gloves donned.
And, if I had to don rubber gloves to scrub a plane everytime we landed, all of Eagle's passengers would lose a mighty fine* flight attendant. I suspect there wouldn't be many takers for the job. In addition to getting 50 people off a plane in case of an emergency evacuation, performing CPR, or schleppin' cokes and snack boxes, now I am expected to don rubber gloves and scrub a plane???
Southwest FAs do not generally scrub planes between flights. But, if needed, yes, I guess they probably would. (See below.)
Do the WN flight attendants wear rubber gloves to scrub, or do they put on disposable gloves to keep their hands free from funk as they straighten the plane? If they put the rubber gloves on to scrub..what parts of the plane have you seen them scrub? Do they use chemicals? (Do they do windows??
)
Mostly the former. I did observe a Southwest FA don rubber gloves to scrub some tomato juice off seats and carpets. It was like watching a professional quarterback throw a perfect pass -- absolutely unbelievable efficiency. They had some sort of cleaning solution, yes. Available right on board.
In the meantime, if your Eagle or AA plane is "filthy" please take a moment and drop a quick note at aa.com and let them know the date and flight number...they'll figure out the rest....enough of you do, and maybe there would be some change. Our passengers definitely deserve to be sitting on a clean plane....in the meantime, if I didn't see a leftover newspaper in the seatback pocket, please forgive me. It was truly an oversight!
Will do.