FlyerTalk Forums - View Single Post - Disappointing Experience with AA RTW Desk
Old May 15, 2005 | 1:37 pm
  #10  
MercedesSL600Man
 
Join Date: Dec 2004
Location: Broomfield, CO
Programs: AA Plat; Starwood Gold
Posts: 48
Originally Posted by JonNYC
I'm telling you exactly what happened-- he got a [series of] bad agent[s.] RTW desk is under a lot of pressure recently-- I can't say anymore than that, but they are. It's not different than any other YMMV situation-- great EP agents, crappy EP agents, great FA's, horrible FA's. I only use the RTW desk folks that i know personally and that I know know their stuff. But, they can't all be "winners" in the end, if ya' know what I mean.
I know, I know. I only asked what happened as a hypothetical thing. It's such a bummer that you could be dealing with a great company (or great part ), but you get a couple bad apples in a row by coincidence and it spoils your taste.

MBSL600

PS. Congrats on your recent 9,000 posts. I'm up to 17 now!
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