A comment from socrates on another thread prompted this post.
I stay at various Marriott properties in excess of 75 nights a year. And I USED to receive computer-generated Guest Satisfaction Surveys on a fairly regular basis.
As I think about it, I don't believe I've received a Guest Satisfaction Survey via mail from Marriott in the last 18-24 months.
I realize they probably just survey every "X" number of guests randomly and maybe my number hasn't come up lately.
Has anybody else noticed this and/or have you all been receiving Survey forms on a regular basis??