Quite a coincidence but today my spouse received e-mail from BA as follows:
Dear__________:
The BA Miles you’ve earned are set to expire. We’re calling this matter to your attention now while there’s still time to retain your BA Miles.
According to our records, your last posted transaction was on XX/XX/2002. BA Miles expire 36 months after you last earned or redeemed miles.
There is still time to extend your BA Miles simply by doing one of the following prior to your expiration date:
[List of ways to earn/use BA miles]
To ensure your BA Miles and Tier Points accrue properly, always remember to add your Executive Club membership number, XXXXXXXXX, when booking flights or at Manage My Booking at ba.com.
On behalf of everyone at British Airways, I very much hope we will be welcoming you on board again soon.
Yours sincerely,
Elizabeth Weisser
Vice President Marketing, North America
Our household account has mileage credit through my account as of earlier this year. So I will transfer some Diners Club miles to her account. I am happy that BA gave me notice.
In contrast, because I was not aware of their policy and received no notice, Starwood took away all my points due to no stays in 12 months resulting from temporary lack of travel to areas where their properties were convenient. I complained; but was told "rules is rules". Later I resumed a prior travel pattern; but have avoided the Sheratons
et.al. So far this policy on their part has deprived them of over 25 nights; but resulted in elite status at Hilton and Marriott. So I will probably never be back if there is any reasonable alternative.
How they continue to win a Freddie, I will never understand. But that is another OT peeve and among the reasons I think these awards are a farce.