Originally Posted by oontiveros
I took UA from ORD to EWR...checked in two bags...UA managed to lose one in EWR (yes the system shows both bags made the UA flight but only one could be found by SQ. SQ sent a man to search for my other bag but no luck)...amazing...they lost my bags even before I got on SQ21...SQ was nice enough to tell me this at the SAS lounge. The wines were in the lost bag, my hardcase. I guess the UA guys are drinking away.
Could be TSA ? I never liked EWR. Had my bags ripped into shreds and the airport manager refused to acknowledge responsibility. I gave up and claimed thru my travel insurance.