FlyerTalk Forums - View Single Post - OP calls it a "marketing mess up" bonus miles...
Old Jun 21, 2001 | 1:23 pm
  #48  
Ski Ag-'82
 
Join Date: Aug 2000
Location: Houston, TX
Posts: 193
I too have had bonus miles deducted--to the tune of about 12,000 miles. I called OP very shortly after I saw it (back in May) and they said that I had been credited too many bonus miles. The OP service lady tried to explain why, but I still couldn't reconcile why they were deducting the miles because it didn't match and the reasoning didn't make sense.

I am waiting on the current printout to determine if I can reconcile the mileage deduction. If not, I'm going to call OP and ask for an explanation, anyway.
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