Originally Posted by Internaut
Hello,
I understand that when exiting the US from certain departure points (i.e. ORD which I will be visiting this year), I need to use some sort of self service kiosk to provide the US authorities with certain information. I have a couple of questions:
i) Is it reasonably obvious to use?
ii) Are there humans around to help if things go horribly wrong?
From what I've seen at DTW, there are humans around during "banker's hours" (9am to 4:30pm) to help you at the kiosk.