Originally Posted by eyecue
Yesterday I was reading the BP sleeve for a well known carrier and I was surprised by a few things:
1. The prohibited items list on the sleeve still mentions metal nail files and corkscrews!
2. The limits of liability on luggage items. The carrier is not liable for any damage to your suitcase! Especially if they claim that you packed it wrong. This includes zippers, wheels and handles. Also there is an itemized list of things that they arent liable for and it is all inclusive. The only thing that it appears they cover is loss of clothing. Optical equipment, electronics, books, papers EVERYTHING is exempt from coverage! ESPECIALLY if you carry it on! This sleeve was printed in 2005.
They can print up all the protection they want, but those words do not protect them from negligence. I have had six claims of damaged bags in the past seven years, and United (in one case, SAS) has paid for all of the repairs.
The big difference is the age of the bag. For example, if you have some generic brand bag from the 1970s versus a TravelPro, you're probably not going to get redeemed for the damage.