FlyerTalk Forums - View Single Post - AMEX Centurion Rate Never Implemented Correctly
Old May 9, 2005 | 9:26 am
  #8  
DrivingRain
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Join Date: Feb 2002
Location: USA
Programs: AA2, DL2, Amtrak2, US2, SPG1, MAR2
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Originally Posted by PinHoLe2003

When returning the car late I always have to go into the office to explain the allowed extra 4 hr return policy as the roaming agents' computers don't recognize this feature of the CDP.

Why can't this CDP be properly programmed into the res system?
I didnt thinkn that the 4 hour grace period was a Plat benefit.
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