Originally Posted by number_6
The service in the air is fine (not the best, but good and in the better half of trans-Atlantic J). The service on the ground varies from poor to awful, and MAD is a hellish airport (this may change with the new terminal opening). The biggest drawback for IB J is the seat -- similar to US F seats, maybe 48 inch pitch and with limited recline (not as good as the 757 on AA, for example). Really not acceptable for sleeping, but tolerable for daytime (westbound) flights. Otherwise the food is good, but not exceptional, and the wines are fine (mostly spanish, but that is good). I'm flying IB next month (but in F, which does have sleeper seats and exceptional food and wine, unlike J). In summary, AA has better J service and would be preferable to IB, but when routing or schedule dictate IB is OK.
Do you have any idea of what you are saying????? IB's international BusinessIntercontinental seats have a 51'' seat pitch, not 48''. More importantly, IB intl C Class seats have leg rests, unlike AA's 757 seats. AA does not offer any in-between meals snacks, while Iberia does.