Originally Posted by bigjim
I was going to be walked a couple of weeks ago by a Hilton chain hotel a couple of weeks ago, unless I accepted a smoking room even though had a confirmed non-smoking room...I'm a Diamond.
Nice to know..... I know that many times it is a REQUEST, but with most Hilton Hotels there are different buckets for Non-Smoking and Smoking..... Sad to hear that they did not pre-assign your room... especially as a DIAMOND!!!