Originally Posted by jkzahn
I have booked an award ticket on ANA for IAD-NRT...NRT-BKK in March 2006. Called today to reserve my seats, and they said they will not let me get them until check-in. This is really unbelievable, and not a good situation as during the booking process my wife and I ended up with different reservation numbers.
Anyone had luck by just calling and getting someone else?
Were you refused by an NH or UA agent?
NH should be very willing to reserve a Business Class seat for you, even on award travel. Try 1-800-262-4653 during normal business hours (California call center).