I checked in about 20 hours in advance of the deprature time of the first leg and checked yes to the question asking if I would like to be upgraded in case a seat became available. I asked the check in agent in MSY about the MSP-PDX leg. She said it lokked very good since I was at the top and there were still 4 seats being help for sale. She also said "These days day have been making a push to sell those seats. If they decide to sell those seats, I might not get the upgrade.".

Once in MSP< I went to the World Club and asked again. The asnwer was that I was almost asure to be upgraded. When I got to the gate, I asked the lady there. Even without looking, she said, "First class is full". I said "copuld you please look!" She agreed to look grudgingly. When I gave her my name, she said "Oh you are in FC, I have already printed yoiur boarding card". Still not sure why she had to answer FC is full without even asking my name.