Originally Posted by iadflyer
I was due to fly out of IAD to LAX this morning and got there 44 minutes before departure. In trying to check in my luggage I was told that I could not do that. I was not under the 45 min before departure time limit to check luggage.
If the agent had not wasted 15 minutes just looking around, I think she could have checked me and my luggage in...
In your case, I would have asked to speak to a supervisor. It technically was under 45 minutes, but I think one minute could be accomodated. I would have mentioned that the agent seemed to be doing nothing for 15 minutes--maybe working on some previous problem?
Next time use Easy Check-in at the airport kiosk and hopefully it won't be as much hassle. I think you got a bum agent. IAD and DCA have some bad apples at the counters, at the gates and at the RCCs.