Originally Posted by jonathansullivan
I was told by the elite line and a hotel that the guarantee only applies if it was "guaranteed" at the time of reservation...not if I reserved a nonsmoking room "not available" and expect it at checkin.
Wow...if thats not the case, that could really be to my benefit. There have been several times I have changed plans because my preferences couldn't be guaranteed.
Again this is my personal opinion and I can see how a city-wide convention might prevent them from honoring the type of room you wish......for a positive answer I'll defer to Chris as I'm not sure if special events are excluded from the guarantee or not (I don't recall seeing anything about them being so but I might have missed it)