Originally Posted by ohmark

Thanks for the response Soc. The language of the benefit is as follows: "To ensure your complete comfort and satisfaction, we guarantee you'll receive your requested room type. If you don't receive the bed type and smoking preference you've noted on your reservation at Marriott Hotels & Resorts and Renaissance Hotels & Resorts worldwide or smoking preference noted on your reservations at Courtyard, Fairfield Inn & Suites, Residence Inn, SpringHill Suites and TownePlace Suites, worldwide we will reimburse for up to $100 USD. Reimbursement varies by brand. See Elite Membership Terms and Conditions for details." My reading is that at full service properties, the guarantee covers both room type and smoking and that at the other properties it covers only smoking preference