Originally Posted by grouse
If they don't have a copy available already they could pretty easily print one out. Have you tried? They're available on the web, so I've never felt like going through the trouble. If they weren't, I'd ask for it to be mailed to me.
Yes, I've asked a number of times and they've always refused. Closest I got was at the AA CTO (a nice facility) in the former WTC where the agent said she'd wouldn't print out the whole thing, but would print one or two sections for me if I asked for them specifically. Other agents refuse or say stuff like, "we don't have that."
They are on the Web -- now. Back a few years ago they weren't.
Though I'm not sure AA's whole thing is on the web because it's only like 5 pages or so, versus the 30-40 of some other airlines. So I don't know if it's an abbreviation or if AA just has a much shorter CoC.