FlyerTalk Forums - View Single Post - Impact of frequent flyer programs on airlines
Old Apr 27, 2005 | 11:50 pm
  #42  
flavio
 
Join Date: Mar 2005
Location: Switzerland/Australia
Posts: 2
Thanks to these many replies on my post. It has been a great help to me so far. I would like to ask you guys a question (cause i'm not a FF):

Are you loyale to an airline/alliance because of the miles you get or because you really think that your prefered airline is superior (thus, the rewards are just a additional benefit). Or in a other way: Do FFP really create loyality or do they just create customer retention.

Cheers,
Flavio
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