Originally Posted by Marriott Concierge
DJ_Iceman,
In the case of pre-paid rates, you will check-in to the property owing nothing. Therefore, the hotel does not have the ability to discount your second night. In other words, you owe nothing so there is nothing to adjust.
Thanks,
Chris
Chris,
I see your point but need some clarification. I actually may be one of these individuals caught in the fine print. I called the number required to use a cert. I booked 3 nights and informed the agent that I am going to use the cert for one free night. The agent booked me in a rate where I did pay one night in advance and I will pay the other two nights when I arrive and she informed me that I need to bring my cert in order to get one night free. So, in your opinion, do I not have an advance rate (as I'm not paying the full cost in front) or did I have the misfortune of getting an agent that may not fully understand the process?
Thanks,
Rob