[
Again, the call to action is to first contact the hotel. Where it goes from there is anyone's guess.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected][/QUOTE]

This is hilarious. This seems to suggest that each of the 34 remaining "hold-outs" should each contact the hotel and negotiate with them like bargaining for tomatoes in Camden Town market.
Ha, I have a five hour layover at Heathrow tomorrow, just the thing to do!