Globiliser's comment
You just about hit it right on the nose......We , duh, thought that a bit of common courtesy might apply. But when the stewwie says, "why should we", my hackles rise up.
We have flown east/west/east across the pond many ,many times, this was a first for a US carrier...................and the last!
We know a heck of a lot of people in their 50's and 60;s here and they all ask us about Yurp/England etc etc.....as we are Brits. Now they are mt nesters, they are wanting some help and advice..
BA, Virgin, Luthansa etc etc, you'll be getting our vote!