Originally Posted by jhawk
Is this not just the typical NY attitude? CO is not alone -- unless they could import some good old friendly Texans (or midwesterners) to work at EWR - we are stuck with crappy customer service. It's all about them - not the customer -
It's a typical attitude the same way someone who doesn't live in NYC constantly thinks that all of us in NYC are a**holes.
In other words, no. Stop generalizing.