Check-in = 7/10 (only once at WLG at the start of the trip, and I never the NZ agents doing it, the SIN and MEL ladies were very good though)
Lounge = 8/10 (SIN was very nice)
Boarding = 4/10
In-flight catering = 7/10
IFE = 7/10
In-flight service = 8/10
Seats = 7/10 (First class was nice, Skybed was better than BA's flat bed and CX long-haul, the 733s were bearable, but not worth the money)

Total = 48