Every Little Bit Helps
I got to tell you that every little thing that Continental can do right now to keep my business would be appreciated. If it does not cost them anything and it soothes my demeanor from having to take another 3 hour flight on a jungle jet they should do it.
By the way, I think Chase is the predominant bank in Houston. In fact, I office in its 75 story building (the tallest west of the Mississippi) in the heart of downtown.