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Apr 20, 2005, 8:14 pm

#1

bostonbali

Join Date: Mar 2004

Location: SEA (previous locations: DTW, TLV, EWR, BOS)

Programs: AS: 75K; DL/NW: Plat; DL SC: Lifetime; Hyatt: Diamond; HH: Gold; SPG: Plat;

Posts: 3,383

Flight cancelled - 'No Equipment Available'

My GF's mom was staying with us and was supposed to fly home this morning BOS-PHL-SEA.
On her way to the airport, she gets a voicemail from USAir, stating that her flight was cancelled, and that they rebooked her on a later flight (still the same route). She ended up waiting in Logan for 3 hours. The reason for the cancellation was 'No Equipment Available.'

Not being a seasoned traveller, she didn't ask for any compensation on the spot. When we asked her if US Air gave her anything extra, she said they gave her Exit Row seats on both flights... Right...

Is it common for US Air to cancel flights that are pretty empty?
What's fair compensation?
Has this happened to you before?

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