First post on this very helpful board. It is here that I first learned about the *A European Airpass, particularly from this thread. My problem is getting the correct fares.

I’m flying PHL-FRA on a fully paid, qualifying US ticket.

I need to fly HAM-AOI (via MUC) and AOI-FRA (via MUC). I understand that each segment requires two coupons – one for each flight in the leg. I also understand that this itinerary has only one qualifying stopover. So, I’m flying FRA-HAJ upon arrival, then DBing its back to Kassel – just to qualify for the other two segments. All intra-Europe flights are LH.

Using Mile Marker, I calculated the distance of each segment. All are less than 500 miles, meaning a cost per coupon of $105 (plus taxes). Also, total cost would be much less than all LCCs that I investigated. And since two airports are not “major”, there’s not a lot of LCC availability anyway.

I understand that the Airpass must be purchased through a TA. So I took all of this information – *A information, copy of my transatlantic ticket, copy of the information from Keithl’s TA, mileages – to two TAs here in Philly. The first couldn’t get it done. The second queued it through US (she was told that she had to ticket through US), which came back with $145/segment – a fare that doesn’t correspond to ANY published coupon rate. Because it took so long to get through to US to queue it, she’s reluctant to retry.

I sweettalked the US int’l desk to queue the ticket for me. I’m expecting a call back from the rate people in the next day or so, so perhaps I can fight it out directly. But since I depart in two weeks, I’m seeking advice here. Whom should I contact at US if there’s an error? I’ve had such problems with LH (U.S.) that I’m reluctant to use them. How about UA? Any other suggestions would be most welcome. Thanks.