I am a Platinum Premier member who usually stays at Courtyard's, J.W.'s, etc. but rarely at Fairfield Inns. Around the LA area though there are 2 Fairfields that are very nice and of high quality. One is in Anaheim Hills, and here is the problem there. The first time I was there I was placed in a top floor room (as I always request) which had high speed internet access. No problem. I came back for another stay and was appropriately placed in a top floor room; however, there was NO internet access (only data ports for slow dialup through the telephone). I called the front desk to inquire. It turns out that at this property, only half the rooms are equipped with high-speed, and there are NO plans to equip the other rooms. For my stay tonight, three days ago I explicitly noted in my reservation that I wanted top floor WITH high-speed. On arrival tonight I was given BOTTOM floor with high speed. So my point is this, if high speed matters to you and you don't know the property, and even if it advertises itself as having high-speed, you might want to make sure that ALL rooms are so equipped. Needless to say I am annnoyed. Being a Platinum Premier I basically live on the road, and having high-speed is mandatory. The foregoing has not been an issue at Courtyards or J.W.'s (with the exception of my stay at the Waikiki Beach property in December which was being upgraded to free in-room high-speed) since all rooms seem to be equipped. The bottom line at this property is that it cannot seem to guarantee rooms (top floor at least) with high speed access. I would note that the other very nice Fairfield around LA in Placentia does not have this problem as all rooms are equipped. As this is my first post and I have been reading this forum for six months, I want to thank everybody for the great info I've obtained here.