I like your idea’s; I can further guarantee that no being at U.A.L. Corp. will listen long enough to action. I must say that your idea of increasing Mr. Easy Checkin kiosk usage at the airport is simply daft. Additionally it holds zero advantage for the airline as it would equal more carry-ons.

Within New Zealand NZ have encouraged Kiosk check-in; Pax with luggage to check can use the slow bag drop. The drop being frequently staffed by dimwits whom wouldn’t know what the Star Alliance was if it hit them in the eye. NZ in their infinite wisdom subsequently scaled back Check In staff resulting in long check in queue’s; unacceptably so for the Premium queue.