Well, folks, the EUA jury is still out as far as I am concerned. I've been passed over a couple of times when seats were available. Got to the airport and still no upgrades available, so I took my spacious coach seat, packed my carry-ons in the overhead and then the gate agent comes and offers me an upgrade. I go to the FC cabin and check on overhead bin space--there is none. I leave my TravelPro in coach and take my laptop with me. After the plane lands and we go to the gate, I get up and totally p*ss people off by trying to get my bag. I'm almost tempted to decline the upgrade and make the agent go back and find someone else, so that I can enjoy my spacious coach seat. However, with JAWs reputation at CO, I do not decline anything.
Frankly, I've had a better EUA percentage on NWA than I have on CO, and the NWA FA's keep bringing me the Bailey's and coffee.