David,

Let me start by pointing out that I agree with you. This change should not have taken place mid-year.

I also agree that Gold's and Silver's who used to work the system are going to get screwed.

Basically, the only point that we disagree on is your contention that the system was not broken.

I LOVED working the system. I had no problem staying up, nor did I have a problem checking ITN 10 times a day. But, not even everyone here on FT liked the old system (JL2 is the most prominent, but not the only one).

My thinking is this: We here at FT all share a love of working the FF program system. But, we are a small percentage of FF's. Most FF's really could care less about miles and upgrades (I know, HERESY).

I would be willing to guess that the number of elite's participating here is very small, maybe around 5% or less of CO's elites. For all we know, the other 95% have been calling and writing CO that they hated the call-in system.

I can think of MANY examples of CO screwing this up, but sorry, the "It ain't broke" example is not one of them.