Originally Posted by wintersummer

I stayed at San Antonio Rivercenter and points hadn't posted by two months. Called MR and they could find no record of my stay. They called San Antonio hotel and was told I didn't stay there. I called property and had to talk to 3 people before they could locate a record of my stay. I countered with question...."if I didn't stay there, why did you charge me $1500? What was that for?". Confirmation of stay was finally located and posts posted within 24 hours. I probably was being too patient for points to post and, I'm sure, that's what increased difficulty of tracking record.