I never realized how loyal I was until I read that comment. This year every flight I took was part of the Onepass family of carriers (51000+). Last year every flight except one was Onepass (25000+). I definately fall into that hardcore loyalty group. I know that all of my tixs were discounted economy fares which is not the type the Onepass wants. I also know that I not taken trips if a Onepass status carrier has not given me a "deal" on a route that I desired. I have really enjoyed my status on Onepass and if I don't get the perks that I once enjoyed who knows if I will be the customer that I have been. So far I have not felt passed over so I have nothing to complain about, but it sure sounds like many others have. I hope that Continental has other customers like me and works to keep those of us that fly not for business but the sake of adventure.