Actually I couldn't look at my itineraries online. The main page would list the "completed trips". When clicking on one of those links I would get

We are unable to make changes to this itinerary on-line at this time. If you need immediate assistance, please call Northwest Travel Office at (800) 692-6955. Please have the itinerary number available for the agent.

Unfortunately I needed the detail in order to get the ticket numbers. I certainly understand that a person can't change an itinerary after it's completed, but it would sure be nice sometimes to be able to actually view the details at a later date.

Edited to properly show italics.

[This message has been edited by happymob (edited 12-15-2000).]