Originally Posted by jonnye
I know the rule is that if the hotel is fully booked i.e. no availability then you cannot Award yourself a starpoints stay even though as a PLAT I can reserve a room (with PLAT override rule).
In this case I have a reservation for a Paid room in the hotel, so I cancel my booking the hotel is Technically not 'sold out' correct? So do you think it's possible for me to call the hotel up, cancel my booking, then ask them to rebook as a starpoints award?
Help?
My best guess is that the hotel is not going to return this room to inventory if you cancel it. They're probably over-booked or have a wait-list so the possibility of it ever becoming available in open inventory is slim to none.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]