Aaaargh!!!
Yesterday wanted to telephone check in MAN to LHR....rang the check in number; cut off 3x
Eventually got through to India and was told I could not check in on this number any more and was given another number which turned out to be dead. Rang back; very pleasant man again India could not have been nicer but after 18 minutes of him trying to work out how to check us in I frankly gave up. Rang the BMI Gold line to moan and got a chap who although not his job checked us in. What a complete mess!!