Originally Posted by scubadiver
Legal Sea Food in DCA. Met me bride when she flew in. Parked her in LSF whilst I got her checked bags. When I got back to LSF she had still gotten neither drink nor even a menu.
We ate at Wool Lae Oak that night.
By and large Legal Sea Foods has a stellar record for customer service at every one of it's units.
On a given day they drop the ball like any restaurant.
But let me say they are a company driven to obsession with having the freshest seafood prepared to the highest standards.
I have been dining in a multitude of their numerous units for over 15 years and they deliver more consistently then the lions share of establishments nationwide.
Should you have a problem I can tell you that they will take swift steps to correct the situation above and beyond.
Simply contact a manager in house or contact me and I will give you the information directly to their corporate consumer affairs who has some of the finast professionals in the buisness looking after quality control in every one of their units.
Legal Sea Foods is a US legend :-: :-: :-: :-:
Don't miss a chance to dine on their pear salad a boiled lobster or lobster roll
I love their food ^
FYI I am surprised to hear about your experience very unusual