Originally Posted by MKE YX
:The call came at 6:50 PM CDT and showed up as "Unknown ID" on my caller ID. The Travelocity CSR explained that the fare was an error, but that Travelocity was backing it up. She stated that there would be no refunds, exchanges, name changes, etc. She also tried her best to dissuade us from going by telling me that people are finding out that hotel rooms in Fiji are very expensive and that we needed passports (not an issue for international travelers like us) to go there. Needless to say, I said we want to go to Fiji!!!
That's great news. Certainly a great testimonial for Travelocity. Hopefully the folks whose tickets were "in limbo" will also now get them.
For those going, though, I still think it VERY desirable to get something in writing from Travelocity saying, essentially, that they're paying your way. New tickets with a real fare basis, for example? After all, there has to be some way for Air Pacific to be paid. If Travelocity says that's unnecessary, you certainly want something in writing that you can present to Air Pacific confirming that your tickets are good. Believe me, you don't want to be trying to get in touch with a knowledgable Travelocity supervisor if an Air Pacific agent decides at the airport that your zero value ticket isn't kosher.