Spoke with a Wall Street Journal reporter who is looking into the whole thing, based on the noise coming out of places like Flyer Talk. Apparently the company is telling the press that awarding of upgrades is based on status, and who made the earliest reservation. That would seem to be at variance with why they are gathering all this information on passengers in the first place(spending, etc.), since, in most cases, the earliest booked reservation would lkely have been the cheapest. Remember, fares go up closer to actual day of departure. The whole thing smells...and by the way, where's Randy on all this....maybe worried aboutjeopardizing those ad pages?

[This message has been edited by deelmakur (edited 11-02-2000).]