Originally Posted by NM

The issue with "seeing" the entire ticket is to do with the use different GRS (Global Reservation System) by the different airlines. There are three main GRS in use, being Sabre, Armadeus and Galileo. When the ticket is constructed in one, only the portions needed by the airlines using the other systems are pushed across to the other systems.

This means that a OneWorld Explorer ticket created and issued by, say, Qantas using Armadeus may not be visible in its entirity to an AA agent using Sabre. Typicaly only the AA segments and the inbound and outbound connecting sectors are pushed across.

Similarly if the itineray is created by the AA RTW desk, it will be built in Sabre. This means a QF agent using Armadeus will not be able to see the entire reservation.

My current RTW ticket has three different reservation confirmation codes, with different ones for the QF/BA flights, CX flights and AA flights.

Since my reservation was created in Sabre by my TA, am assume an AA agent will be better able to re-issue the ticket (since they can see the entire itinerary in Sabre) rather than a QF, BA or CX agent who can probably only see portions of the journey.