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Thread: LOCKED OUT of Room for ONE HOUR at Park Hyatt Washington!!!
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Old Apr 9, 2005 | 8:06 am
  #12  
Gold Passport Concierge
No longer used by Hyatt; use World of Hyatt Concierge
25 Years on Site
 
Join Date: Jul 1999
Posts: 1,628
Dear JKC22,

At Hyatt Hotels & Resorts we are dedicated to guest satisfaction, and therefore we were disappointed to learn that you experienced a service or product failure on your recent visit to the Park Hyatt Washington.

To assure that your concerns are addressed and corrective measures are taken to prevent a reoccurrence, please contact Hyatt Consumer Affairs at 1-800-323-7249 between the hours of 6:00 AM - 11:30 PM CST, Monday - Friday. If you prefer to correspond via email, please forward your name, contact information, and the details of your visit to: [email protected].

We look forward to the opportunity to regain your confidence and faith in Hyatt Hotels and Resorts.

Best Regards,

Karen Smith
Hyatt Gold Passport Concierge
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