Join Date: May 1998
Location: Las Vegas, NV, USA
Programs: AAdvantage EXP/1mm/Admirals,United Silver+Club (life),Marriott Titanium,Hilton & Accor Gold
Posts: 5,064
Unfortunately, you can't please everyone all the time-- it is not possible to have the right inventory for every night's situation. Also, some people choose to smoke in rooms that are designated non-smoking.