Originally Posted by akel
We stayed in Uncle Billy's, Lokahi lodge and Hilo hawaiian during our stay on Big Island.
Uncle Billy's is horrible. The service was very slow. It took me 30 minutes to get my hotel keys. (There was only one person in front of me, but the receptionist was being interrupted all the time by other patrons, phone calls. She would take all the phone calls that came while registering us. This is my pet peeve. If I am standing in line, I should get precedence over the phone guy. However at many places, the phone guy is given preference

). Priceline should not keep this hotel as a 2* hotel. The carpet was quite old (and vacuumed with an equally old vacuum cleaner), There were no parking spaces left, so I had to park on the street, the window air conditioner was rusted, The coffe maker was never cleaned .. too many problems.
terrific trip report, thanks
my husband stayed at uncle billy's on the kona side a number of times, here's how he describes it:
'you get hot water, a refrigerator and air conditioning, but not all at once--one of them is ALWAYS broken.'
we stayed once at the uncle billy's on the hilo side ONCE and i concur with your review. i'm a bit surprised priceline gives it two stars.