I think we've come across an interesting situation. While we all realize that the airline can't control the weather, they can control their response to sed event. To that end, what do people feel an airline SHOULD do.
This is not necessarily specific to CO.
Updates are nice. Food is good too.
In the end though we should not have to feel lucky when we finally leave. Remember you've paid for the privilage of being cooped up for hours.
Thoughts, comments, etc...