Useless Compensation
I sent in my first complaint to CO's customer care regarding a bad customer service issue I encountered recently. I was given two P club passes as compensation from CO. The only problem is I have no use for the passes as I can enter the P Club with my AMEX card. They are also non-transferable. Should I send them back and ask for another form of compensation, such as 3,500 miles or a $70 travel voucher (P club passes are valued at $35 each)? Anyone else have this encounter?