Originally Posted by sibley
I agree! The agents are great; so is TSA. Yes, we were transported on a Groome shuttle.
The excuse was that the plane had mechanical problems in Montgomery. I asked the GA what the heck the plane was doing in Montgomery--she got flustered and said maybe it was weather related. I guess those are only two excuse she had been taught.

I believe it was a capacity issue. If so, just
tell me. Don't lie to me or get creative with the truth.
I cannot tolerate cancelled flights nearly every week, so I've stopped flying from CSG and make the trek to ATL. I hate it, but I don't see any other options at this point.
I know all of this is off the original topic-but anyway:
Yep..TSA is also great here..most of the time it's people I have seen working in other places. I was wondering what was going on though..bc I noticed (i forget where..maybe in the paper) they were looking to hire like 3-4 agents??..I thought that was interesting. It either meant to me, that some were leaving...but I was hoping we would have another carrier come in to create alittle competition-like when US Air was here. Besides the canceled flight (usually that last one of the night)-the cost sometimes with that additional 15 minute leg is CRAZY!!!!
That's funny about the GA bc if I remember correctly that shuttle is basically dedicated to the CSG-ATL and return route only!
Oh I too have started making the trek to ATL-sometimes bc of cost of the additional leg & other to give business to other carriers->trying to make the point we need competition in our area on price and customer service!!