Originally Posted by Bart
The screener screwed up royally. I wonder if the OP reported this to a supervisor or if anyone else did. I am willing to be that a majority of the FFer posts will defend the screener simply because the passenger was spared the inconvenience of secondary screening.
Actually I would support (and expect) the screener to resolve the alarm.
If the screener does not resolve an alarm from a WTMD, he/she is not doing his/her job.
I may not care for the TSA as an organization, I certainly don't care for the shoe carnival, especially when I am wearing "security friendly" shoes with thin soles and no metal, and I believe the SSSS is a bunch of hogwash --- but in the end, the WTMD is primary screening and any alarm must be resolved.
On the other hand, if one doesn't alarm, leave the passenger alone to proceed.
Best,
SDF_Traveler (in MEL)