I am stunned at your bad experience at Craftsteak. We have eaten there maybe 20 times and never had anything close to what you described.
They have three styles of beef, fit for any taste: corn-fed, grass-fed, and Kobe. Which did you have? The vegetable dishes all specify how they are cooked. If you ordered something grilled it would have been listed under the word "grilled." They will also cook to order if you have a preferred preparation. I've never had my beef butterflied.
By the way, as a rule I don't eat dessert but they are fabulous.
QL